We are committed to your complete satisfaction. If you are not satisfied with our Pandora Charms products, we will be happy to accept a return.
1). If you want to return your purchase for exchange, you should contact uswithin 15 days from the date you received it;if you want to return the items,we will charge 15% of your payment for our postage, within 7 days. After the time frame, we do not accept any return.
2). Pleas ensure your returned items in original packaging including all accessories, tags, not worn, altered or washed and can be resold.
3). Original shipping and handling fees are non-refundable. Return shipping is at the customer's cost.
4). Please advise us the tracking number when you return your purchase, as we cannot be responsible for lost shipments. We will refund you only AFTER we received your items.
Any question, please don't hesitate to contact us.
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